The Politics of New Coke
Years ago Coca-Cola changed the formula of their signature product: Coke because they were losing market share. They assumed they were losing customers to Pepsi …
Month: October 2008
Flying…. Again
Flew to Seattle this morning. Flying lately brings out some of my pet peeves regarding customer service. Coach flying has almost reached the same frustration …
U.S. Financial Mess – Where Did It Start?
You know, we (I’m guessing you’re not that different from me) get a boatload of “stuff” in our email in-boxes on a regular basis. All …